Monday, March 4, 2019
Employee Handbook
Martino ornament Contractors, Inc. Employee enchiridion for bailiwick Personnel TABLE OF CONTENTS preceding STATEMENT 3 MISSION STATEMENT 3 LETTER FROM THE OWNERS 4 PURPOSE OF THIS HANDBOOK NOTICE 5 SUPPLEMENTS/CHANGES 6 DEFINITIONS 6 EXCEPTIONS 6 Section I EMPLOYMENT Organization Chart 7 Employment-at-Will 7 Equal Employment Opportunity 8 Affirmative scrapion picture 8 Immigration Reform & Control Act of 1986 9 Ameri nominates With Disabilities Act (ADA) 9 Section II PERSONNEL STATUS Employment Classifications 10 Tardiness and Absence 11 Personnel Records 12Work Rules and public presentation Standards 13 Section V GENERAL schooling Open Door Policy 26 Injuries/Accidents 26 Sexual Harassment 27 Alcohol, medicates, and Controlled Substances 29 Prohibited Items 29 Drug Testing 30 Moonlighting (Outside Activities) or Conflict of Interest 32 person-to-person Credit References 32 Driving Records 33 Personal Loans and Pay Advances 33 Media Relations 34 Use of Comp some(prenominal ) Vehicles, Property, Equipment, Etc. 34 ATTACHMENTS Employee disceptation of Ac begetledgment Substance Abuse Testing Consent and Release over date 24 Disciplinary Form 24Performance Evaluations 25 Job Descriptions 25 front STATEMENT Welcome to Martino beautify Contractors, Inc. This Employee vade mecum Field applies to entirely employees of Martino ornament Contractors, Inc. It is intended to provide guidelines and summary information nigh the comp from each ones force policies, procedures, benefits, and rules of conduct. It is principal(prenominal) that you read, study, and rick familiar with this Employee Handbook and comply with the standards that engage been established. Please address with your ready executive program if you sport both questions or need dditional information. The rules unbending out in this Employee Handbook atomic number 18 as acquit as we covering fireside reasonably get them. However, they atomic number 18 non necessarily al together inclusive because circumstances that we had non anticipated whitethorn arise. Some currently unanticipated circumstances whitethorn warrant the act of discipline, including termination. In addition, Martino decorate Contractors, Inc. reserves the safe to modify, supplement, rescind, or revise all indemnity, benefit, or provision from cartridge clip to time, with or without notice, as it deems incumbent or appropriate. MISSION STATEMENTThe future(a) is our mission statement at Martino decorate Contractors, Inc. Martino adorn Contractors, Inc. is committed to achieving the highest possible level of total customer satisfaction. Our goal is to make the purlieu safer and more attractive. All of our associates ar dedicated, hard fiting sight that bring in been equipped and trained to perform resolve in a correct and safe manner. We atomic number 18 committed to growth, stability, and providing meaningful employment. At Martino ornament Contractors, Inc, we do the excogitate RIGHT. LETTER FROM THE OWNERSWelcome to the Martino Landscape Contractors family This Employee Manual answers some of the burning(prenominal) and fundamental questions you whitethorn wear about your employment with Martino Landscape Contractors, Inc. In it, you lead find descriptions of keep society policies and guidelines re juveniled to your employment. Should you have questions about your work here, please do not hesitate to hash out them with your present(prenominal) supervisor. We ask forward to a presbyopic and mutually beneficial kin. ______________________________ _____________________________ Roberto MartinoPURPOSE OF THIS HANDBOOK This Employee Handbook is intended to be a communications tool to inform employees about the policies, guidelines, benefits, and work practices that affect their employment with Martino Landscape Contractors, Inc. It go away help you to infrastand your responsibilities to Martino Landscape Contractors, Inc. and the divisionys responsibilities to you. This Employee Handbook is not intended to, and should not be interpreted as, creating a contract of employment. While Martino Landscape Contractors, Inc. elieves that sensation of the best ways to develop an employees trust and confidence in the Comp either is to perform in a consistent manner, it is important to recognise that changes to our daily practices whitethorn occasionally be necessary. Therefore, Martino Landscape Contractors, Inc. reserves the right to change, modify, delete, or add to any of the policies and practices listed herein, in accordance with managements best concept. We require that you read all of this Employee Handbook c atomic number 18fully. You atomic number 18 in addition encouraged to take it home to your family so that they can also lead familiar with it.You should refer to this manual start when you have any questions. If you all the same argon not certain, please contact your immediate supervisor. NOTICE The policies in this Employee Handbook ar to be considered as guidelines. Martino Landscape Contractors, Inc, at its fillet of furbish up option, may change, delete, suspend, and discontinue any part of its policies in this Handbook with or without any prior notice. Any much(prenominal) action shall apply to existing, as well as future, employees, with continued employment being the consideration amidst the employer and the employee.No one opposite than the electric chair of Martino Landscape Contractors, Inc. may alter or modify any of the policies in this Employee Handbook. No statement or stipulation by a supervisor, manager, or department head may be interpreted as a change in policy, nor pass on it render an agreement with an employee. Should any provision in this Employee Handbook be force-out to be unenforceable and/or in logical, such finding does not keep down the entire Employee Handbook, but only the outlet provision. DEFINITIONS This Employee Handbook deal s only with Field personnel.Field personnel include those employees whose work is performed principally in the Field. This includes the costing County Supervisors Tractor Operators or Crew Members Lawn Care Crew Members Weed Whacker Crew Members This Employee Handbook also covers Field personnel who are brought to the Main self-assurance or the Shop on an as needed or temporary terms . EXCEPTIONS In some cases riddances can be made to policies listed in this Employee Manual. In most cases exceptions go forth not be allowed. Only the President can make exceptions to stated social club policies.Exceptions are NOT automati covery granted, and very few leave alone be granted. If you request an exception, it is your responsibility to provide ac grappleledgment for the President to grant an exception. SECTION I EMPLOYMENT ORGANIZATION graph Martino Landscape Contractors has a formal, functional organization chart. This organization chart demonstrates the range of mountains o f command at Martino Landscape Contractors. It is your obligation to know and follow this orbit of command. According to this chart, you have only one boss. Your boss is the several(prenominal) who provides you with all work-related instructions.You should ask this individual, and this individual only, about all work related questions. If, later on the conclusion of this discussion, you are not satisfied, let your immediate supervisor know that you would like to discuss this affaire with their immediate supervisor. That individual pull up stakes set the time for such a meeting after discussion with their immediate supervisor (See the Section on Open Door Policy. ). You may discuss personal matters with the President, or any member of management, at your mutual lash-up without first discussing these subjects of issues with your immediate supervisor.EMPLOYMENT-AT-WILL Employment is with the mutual consent of you and Martino Landscape Contractors. Consequently, Martino Landsca pe Contractors have the right to terminate the employment relationship at any time, with or without cause or enhance notice. This employment-at-will relationship will reside in effect throughout your employment with Martino Landscape Contractors, unless it is specializedally circumscribed by an express scripted agreement signed by the President of Martino Landscape Contractors. All Field employees will have an Introductory limit of a minimum of 60 days.After the successful completion of this period, they may become considered as permanent employees. This employment-at-will relationship may not be circumscribed by any oral or implied agreement. This Employee Handbook does not patch up an employee contract. TARDINESS AND ABSENCE You are part of a team. In most circumstances, the cash advance and productivity of the business concern depends on each of its team members acting together. Therefore, it is important that employees work their assigned schedules as consistently as po ssible.However, Martino Landscape Contractors understands that because of infirmity or emergency situations you may be unable to come to work. If you are unable to report to work for any reason, you essential call in to your immediate supervisor onward your scheduled time of arrival with the following information If you will be late, you must state why and when you take care to be in. If you will be absent, you must state why and how long you extend to be out. If your immediate supervisor has a cell phone, you must call that individual right off.It is your responsibility to keep the Company informed on a daily basis during a short-term absence seizure. Except in the case of an emergency, employees must have their supervisors permission to leave work before they are regularly scheduled to do so. Being late (tardy) or absent is considered excused only when you call promptly and the tardy or absence is for a compelling reason. The Company reserves the right, at its sole discret ion, to come across what constitutes a compelling reason. A tardy or absence for a non-compelling reason, and failing to call in according to friendship policy, will be considered unexcused. Furthermore, the Company recognizes that certain emergency situations would prevent you from giving advance notice. The Company will apply the rule of reason to all such situations Martino Landscape Contractors considers unexcused tardiness and absence to be a serious problem. Consequently, employees who are tardy or absent excessively or show a consistent pattern of absence, whether excused or unexcused, may be subject to disciplinary action, up to and including, possible termination.If you are late for work, or you are absent without an unobjectionable excuse, more than 3 (3) times at heart a years period (based on the date of the first occurrence), you will be subject to disciplinary action, up to and including, possible termination. If you do not call in and do not report to work for th ree (3) consecutive workdays, the Company will consider this to be a voluntarily resignation. WORK RULES AND PERFORMANCE STANDARDS It is not possible to provide a complete listing of every work rule or act standard.As a result, the following are presented only as examples. You are responsible for accord and following these standards and work rules. Employees who do not comply may be subject to disciplinary action, up to and including, possible termination. Job Performance employees may be disciplined, up to and including, possible termination, for poor communication channel performance, as set(p) by Martino Landscape Contractors. Some examples of poor job performance are as follows Below average or what the Company defines as acceptable level of work quality or quantity trouble to follow safety requirements and regulations, including the utilization of required safety equipment, clothing, gear, etc. Failure to stimulate established goals Poor attitude, including rudeness, or lack of cooperation this includes dealings with representatives of customers, vendors, co-workers, representatives of local, State or federal governments, etc. Excessive absenteeism, tardiness, or abuse of meal or fag out time privileges Failure to properly use and care for all Company owned or rented equipment and fomites Failure to follow instructions or Company policies and procedures Failure to perform all job duties, tasks ands responsibilities. error employees may also be disciplined, up to and including, possible termination, for misconduct. Some examples of misconduct are as follows Insubordination Badmouthing, the spreading of rumors, half truths, untruths, etc. of customers, co-workers, vendors, international professionals, governmental representatives, Martino Landscape Contractors personnel, etc. Abuse, misuse, theft, or the unauthorized possession or remotion of Company prop or the personal holding of others Falsifying or making a material omission o n Company records, reports, or other documents, including stipendroll, personnel, expense reports, and employment records Being rude, disrespectful, utilise abusive and/or foul language with any client/customer actual or potential vendor, co-worker, after-school(prenominal) professionals, governmental representatives, competitor of the Company, etc. Divulging confidential Company information to unauthorized persons Disorderly conduct on Company property including fighting or attempted bodily injury, or the use of profane, abusive, or threatening language toward others, or possession of a weapon Misconduct in company furnished motel rooms Violation of any fairness adversely affecting Martino Landscape Contractors, or conviction in judiciary of any crime which may cause the employee to be regarded as discordant for continued employment Violation of Martino Landscape Contractors alcohol, drugs, and controlled substances policies Violation of Martino Landscape Contractor s curse policies Violation of safety rules, as may be established by Martino Landscape Contractors Continuous misuse and/or unauthorized use of any company equipment or property. Attitude Martino Landscape Contractors strives to be a authoritative company and to create a positive operative environment for its employees and clients. We expect that you will at all times and with all employees, customers, co-workers, vendors, representatives of governmental agencies, foreign professionals, etc. only make positive remarks about Martino Landscape Contractors.If you have any complaints they should be handled discreetly with your immediate supervisor. USE of COMPANY VEHICLES, PROPERTY, EQUIPMENT, and so forth Some Martino Landscape Contractors Field personnel are assigned Company vehicles. These are intended for conducting official business ONLY. You should NEVER allow anyone other than a current Company employee, with a valid Drivers License, to break a Company vehicle. Also, you should not allow anyone to ride in the vehicle that is not a current Company employee. Violation of this policy may result in disciplinary action, up to and ncluding, termination. SECTION II PERSONNEL STATUS EMPLOYMENT CLASSIFICATIONS Introductory Period All personnel hired by Martino Landscape Contractors will start off in a minimum 60-day Introductory Period. While classified in this stance you are not eligible for any company benefits, unless required by law. The Introductory Period is a time for the Company to get to know its employees and their capabilities. It is also a time for you to get to know the Company and your job tasks and /or duties. Throughout this period we will be evaluating each other.At any point in time during this Introductory Period, the Company or you may decide to terminate the relationship. At the end of the period, your immediate supervisor will conduct a performance evaluation interview with you and will determine your status with Martino Landscape Con tractors. This period may be extended beyond the initial 60-day period discussed higher up. However, throughout this period you are encouraged to discuss your performance and ask questions of your immediate supervisor regarding all tasks and duties assigned to you. parttime EmployeesEmployees scheduled to work less than 40 hours per week. If the position or job function is to be part-time, you will be notified at the time of your hiring. seasonal worker Employees Employees in non-supervisory, field positions. The length of time that any individual will be needed is dependent on the work volume and unique(predicate) projects that are performed. Temporary Employees Employees hired on a temporary basis. This may include the hiring of some individuals during the summer months. It may also include using temporary employment agencies to obtain this additional, short term, help that the Company requires.Hourly These positions have an hourly wage rate. The individuals in these positions a re paid for the actual hours they worked during the pay period. However, under federal law these individuals are paid time-and-a-half for all hours worked above 40 hours in a disposed(p) pay period. Employment of minor league The Company will not knowingly hire any individual who is considered to be under age for employment in any job classification as defined by State and federal laws. generally speaking, this is 18 age of age to operate equipment and/or vehicles and 16 years of age for other positions. MEAL PERIODSAll hourly employees who work more than sixsome (6) hours in a disposed workday will receive an un compensable meal period of 30 minutes. In the field, it is up to you to determine the look at time of this break. You should consider your current location and the time it would take to get to a convenient spot for taking your meal break. Consequently, there is no exact time for taking your meal break on a daily basis. 30 minutes per day will be subtracted from your time sheet. Employees who do not work more than six (6) hours in a workday may not take a meal break without the expressed approval of their immediate supervisor.You are expected to be acantha at work within 30 minutes after you left for the start of your meal period. Leaving early and/or returning late is considered a serious offense and will lead to disciplinary action, up to and including, possible termination. SECTION IV COMPENSATION WAGE and SALARY REVIEWS affiance and Salary increases are based upon performance only. Your length of service with the company has nothing to do with being granted a wage or salary increase. Martino Landscape Contractors considers your pay rate, salary, and/or your total compensation software package to be highly confidential information.Under no circumstances should any part of your compensation package be discussed with anyone but your immediate supervisor, the Payroll Clerk, the Office Manager, the Controller, and the President. Violation of this policy is considered to be a very serious matter and may subject you to disciplinary action, up to and including, possible termination. WAGE ASSIGNMENTS or GARNISHMENTS On occasion, employees may have Wage Assignments or Garnishments filed against them. These are statutory documents and require that Martino Landscape Contractors deduct a certain amount from your hebdomadary paychecks.The Company will inform you regarding any such Garnishments against your wages as soon as possible after they have been received and graceful in the Accounting Department. You will be provided with copies of any documentation that is given to the Company. If you disagree with the Garnishment, whence it is your responsibility to handle this matter with the appropriate solicit and/or institution. The Company has no say whatsoever on these issues. They are strictly legal requirements with which the Company must comply by law. For each assignment or garnishment, the employee will be assessed an Adm inistrative Fee of $3. 0 per transaction. PERFORMANCE EVALUATIONS All Field employees will receive a written performance evaluation annually, based on their anniversary dates. They may be provided more frequently. New employees will receive a written performance evaluation at the conclusion of their 60-day Introductory Period. The purpose of the performance evaluation is to let you know how well you are doing. Written performance evaluations may include commendation for good work, as well as specific recommendations for improvement. You will have the opportunity to discuss your performance evaluation with your immediate supervisor.This is a good time to ask questions and to clarify important points. Performance evaluations help Martino Landscape Contractors make important decisions about job placement, reading and development, and pay increases. A satisfactory performance evaluation does not fasten a salary increase nor does it alter, modify, or amend the at-will employment relati onship between you and Martino Landscape Contractors JOB DESCRIPTIONS SECTION III GENERAL INFORMATION INJURIES/ACCIDENTS All injuries period on company time must be reported as soon as possible to your immediate supervisor.PLEASE, hold back that medical attention is sought first in an emergency. Your supervisor will have a listing of emergency telephone numbers. If you witness or are present when an injury occurs, and the situation so calls, please call for help IMMEDIATELY. Your and your co-workers health and well-being are of prime importance. In addition, you are expected to immediately report any and all unsafe situations to your immediate supervisor. SEXUAL HARASSMENT Martino Landscape Contractors are committed to providing a work environment that is free of discrimination and harassment.In keeping with this commitment, Martino Landscape Contractors makes a strict policy prohibiting harassment, including familiar harassment. Sexual harassment of employees by supervisors, co -workers, customers, representatives of governmental agencies, outside professionals, vendors, etc. is banned. Individuals who have been determined to have violated this policy will be disciplined, up to and including, possible termination. Martino Landscape Contractors makes the following commitments to all employees Examples of informal harassment include, but are not curb to, the following Un-welcome sexual flirtations, advances, or propositions Verbal abuse of a sexual nature victimization explicit or derogatory sexual terms in advert to any employee Subtle pressure or requests for sexual activities Unnecessary hint of an individual Graphic comments about an individuals body A display in the workplace of sexually suggestive objects or pictures, including, but not limited to, magazines, posters, calendars, photographs, and drawings Sexually explicit or offensive jokes Physical assault Retaliating in ANY way against an employee who has complained of, or reported, sexual harass ment or who has participated in the probe of such conduct. If you believe that you are being, or have been, vex in any way, you mustiness report the facts of the incident or incidents to your supervisor immediately, without fear of reprisal. If for ANY reason you are uncomfortable talking with this person, or this person is the one whom you believe is guilty of sexual harassment, you should immediately talk with the President. Do not wait to see if the behavior stops.To properly nurture all of our employees, customers, vendors, business associates, Martino Landscape Contractors must be notified at the first opportunity. Any accusation brought to the attention of supervision and/or management MUST be brought up the chain of command of the organization or directly to President for investigation. It is a condition of employment at Martino Landscape Contractors that if it is deemed necessary to use an outside arbitrator to resolve any sexual harassment disputes, you hereby accept th is condition and agree to abide by the judgment and determinations of this arbitrator.ALCOHOL, DRUGS, AND CONTROLLED SUBSTANCES Martino Landscape Contractors has adopted a policy on drugs, alcohol, and other prohibited items in order to help insure a safe, healthy, and prolific drug-free environment for our employees and others on Company property, to protect Company property and assets, to maintain a favorable public image, and to assure efficient operations.It is the policy of Martino Landscape Contractors to maintain its property and to provide a drug-free on the job(p) environment that is both safe for our employees, including others having business with the Company, or on Company property, or at work sites where Martino Landscape Contractors is performing work, and conducive to efficient and originative work standards.This policy restricts certain items and substances from being brought to work, being used while working or being present on Company property and/or Company wor k sites, and prohibits Company employees and all others from, reporting to work, working or being present on Company property and/or Company job sites, whether or not on duty, from having detectable levels or identifiable trace quantities of certain drugs and other substances, and prohibits the unauthorized possession, by employees or others, of property, equipment, materials, supplies, or proprietary information belonging to Martino Landscape Contractors or others. out of doors ACTIVITIES) or CONFLICT of INTEREST Because of the possibility of a conflict of interest, employees are prohibited from holding a position with any competitor, governmental agency, and customer, outside professional entity, or vendor or any business entity working with Martino Landscape Contractors. Therefore, you are required to inform your immediate supervisor if you have any outside employment with any company or any self-employment venture.Martino Landscape Contractors will be the sole judge as to whet her that company or business venture falls into any of these categories. While you are free to have outside employment (a second job), it must not interfere with your ability to perform your duties and responsibilities for Martino Landscape Contractors. in a productive and safe manner. In addition, it must not limit your ability on a regular basis to be available for required extra time and/or weekendIn addition, all employees are prohibited from engaging in outside employment, private business, or other activity, which might have an adverse effect on, or create a conflict of interest with, Martino Landscape Contractors and the type of work that the Company performs. DRIVING RECORDS Employees, whose job/position requires the ability to operate a motor vehicle, must present and maintain a valid drivers license and a madcap record acceptable to our insurer. You will be asked to submit a copy of your driving record to Martino Landscape Contractors from time to time.Any changes in yo ur driving record must be reported immediately. Failure to do so may result in disciplinary action, up to and including, possible termination. If you are authorized to operate a Company vehicle in the course of your assigned work, or if you operate your own vehicle in performing your job, you will be considered completely responsible for any accidents, fines, or traffic violations incurred other than those imposed on a Company vehicle for being overweight, unsafe, etc.Your immediate supervisor will advise you on what to say and do (and what not to say and do) in the event of a vehicular accident All drivers will be subject to investigation annually by the insurance carrier to verify the status of their driving record and to determine their insurability. Martino Landscape Contractors is not liable for any employee that is glum down for coverage. However, if our insurance carrier will not insure you, then you cannot hold a position that has a requirement for driving a vehicle.ONLY M artino Landscape Contractors employees may operate any vehicle or human of equipment owned or rented by the Company. PERSONAL LOANS and PAY ADVANCES It is the policy of Martino Landscape Contractors, Inc. NOT to enter into any type of loans for any employee. Generally, it is the policy of Martino Landscape Contractors, Inc. NOT to provide a pay advance to any employee. However, under emergency conditions, an exception can be made to this policy. If such an exception is granted, the following conditions apply 1.For salaried personnel, no pay advance can be made for a sum greater than 50% of salaried employees regular or base weekly salary. 2. For hourly employees, no advance can be made for sum greater than 20 hours pay (20 hours times the employees hourly wage rate. ). 3. There is a $3. 00 processing fee, per transaction, per week to cover the administrative time and effort touch on in this process. 4. All advances granted must be paid back to the Company by the end of the last bu siness paycheck of the year. 5. Employees are eligible for a pay advance only once within each calendar ear. 6. ONLY the Vice President, the Controller, or the President may grant exceptions. EMPLOYEE STATEMENT OF ACKNOWLEDGEMENT This is to acknowledge that I have been given information on accessing the website to read and review the Dixie Lawn Service, Inc. Employee Handbook and the pencil eraser Manual. It is the employees responsibility to read and be aware of Dixie Lawn Service, Inc. policy and procedures that are kept up to date on this website. Printed copies may be available upon request. Employee Signature Date
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